Managing human resources
Training of employees for the central kitchen is important because:
- It eases employees’ apprehensions about change and improves their ability to adapt to change.
- Equipment and procedures used in a central kitchen will be different, thus initial training on equipment use is essential.
Ensuring job satisfaction is key because:
- Each person’s role is highly specialised and strict compliance to standards and rules are necessary.
- Employee morale needs to be carefully managed.
- Managers need to be aware of the possibility of boredom from repetitive motions and act pre-emptively to improve morale.
Employee safety is crucial because:
- Work is often more physically demanding, often with heavy lifting.
- Repetitive motions may result in boredom and loss of concentration when operating dangerous machinery.
- Provide regular breaks for employees to rest their minds and bodies.
- Remind staff of the dangers of such equipment and have safety signs installed.
Ensuring quality and food safety
Maintaining quality in mass produced food
There is often a perception of food quality loss when cooking is moved to a central kitchen and produced through automated systems. The key to maintaining quality is to:
- Develop and test standard recipes for mass production.
- Ensure that standard recipes are followed.
- Invest in equipment that help maintain freshness.
Maintaining food safety
Ensuring consistent food safety at a larger scale is even more important. Consider the following food safety precautions:
- Ensure temperature of chillers and freezers.
- Regular checks to maintain high levels of cleanliness.
- Remind staff to keep up hygiene standards.
- Invest in state-of-the-art machinery.
You can also learn more about food safety challenges in the module Food Safety.