3. Kitchen management
Managing the kitchen is a crucial aspect of banquet preparation because food is one of the event’s highlights. A well-run kitchen is efficient and productive, so take a look at these important considerations that will help manage your kitchen for banquets:
- Food safety
- Menu planning
- Forecasting of ingredients and supplies
- Purchasing
- Food preparation
- Storage
- Holding
- Dishing out
4. Service
Timing is very important for banquets because everything is happening in real-time. Things need to flow from the kitchen to the dining area, and different types of banquets require different types of service. Here are the important areas to note:
- Organising the banquet team
- Managing the meal service
- Flow of service
- Ensuring smooth service
5. Handling customer complaints
Due to their size, banquets present greater margins of error and complaints may arise. Here are some pointers to take note of when handling complaints:
- Create a system for feedback
- Record and process
- Acknowledge
- Analyse
- Follow up with the customer
You can also learn more about the proper ways to handle customer complaints.
6. Trends and developments
By keeping up with the trends and developments in the buffet and banqueting market, you can stay ahead of the competition and discover new ideas that enhance your restaurant. These are the current trends in the buffet and banqueting market today:
- Live serving/cooking stations
- Dessert buffet spreads with trendy items such as macarons, cupcakes etc.
- Local dishes with a twist
Banquet planning can be an enjoyable process for you and your team as long as you plan for all these aspects. When the banquet runs smoothly, your guests will notice and appreciate all the effort put into the event. Have your checklist ready and aim for success!